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Population Accountability

Monitor and Regularly Report Progress - Is the Action Plan making a difference?

Now that it is in place, you need to have a system for collecting information about how well your action plan is doing.  The population accountability leadership team plays an important part in this regular review.

Section contents:

  • Monitoring the Action Plan
  • Progress reports

You will need a structured approach to assessing overall progress and thinking about the Action Plan as it moves forward.  Questions that need regular attention include:

  • Are the actions being implemented on time?

    One strategy for keeping track of this aspect of your action plan is to keep a task chart.  You can develop a task chart with information from your action plan about who would do what, by when.

    Task plan example
    Action Who is responsible Start date End date Status or comment
         
             
  • What is the quality of the activities in the Action Plan?

    This is a critical part of performance accountability.  Click [here] for more information.

    Performance accountability is one form of program evaluation.  Program evaluation reports often have mixed results.  This information should be presented in a way that includes comments on how the results can inform future population accountability choices and what needs to be done to move toward the desired end-result.

  • Is the Action Plan making a difference?
  • Does the action plan need to be changed?  How?

Progress reports can include:

  • Information that compares current status of an indicator with its baseline forecast.  It usually is not possible to show this type of change, which makes this type of report rare.
  • The effects of a program on the well-being of customers, which would then contribute to a difference between an indicator’s current status and baseline forecast.
  • When tasks in the Action Plan are complete (e.g., a bike path was opened), or accomplishments connected with these tasks (e.g., a school program received an award).
  • Stories about people who have been helped by activities in the Action Plan.  This is a very powerful kind of reporting.

Step 7 - Fit the Pieces Together Return to Results Accountability page


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